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FAQs

Where can I find spare parts?
Find most compatible spare parts on each product page.
What do I do if I have a problem with a product?
Look at our Support Page for more information.
Does the Presto Timed Flow Range come with both indicators?
For the Presto 605/Presto 504/Presto Neo you need to specify whether you need the Hot or Cold indicator when you place your order. These are under different reference codes.
The Presto 705/Presto 704 come with all indicators in the packaging.
Does the Presto Timed Flow Range work at low pressure?
Yes, if under 50kPA call for further detail.
Where can I purchase A.L. Byrne Waterways products?
Our products can be purchased through your local plumbing merchant; we do not supply direct.
Where can I obtain a WELS certificate?
Visit the WELS website - Search all products.
How long will my order take to get to me?
If an order is placed before 2pm and in stock, (Estimated time not guaranteed)
• Orders in the North Island: 1 day
• Orders in the South Island: 2 days
Do we keep stock in the South Island?
Yes, limited stock of our most popular products is kept at: Unit 8, 41 Sir William Pickering Dr, Burnside, Christchurch.
Call to check stock of items.


Read more about Waterways